TechNet Version 1 TechNet Version 2	A new version of TechNet sports a number of my innovations, and reflects the product design--information architecture, toolbar buttons, menu item layout, graphic treatments--that I drove and tested.
Systems Professional	The first-ever webzine on microsoft.com. Broke ground and set standards for others, then adapted to changing user and technological requirements.
Premier ServiceDesk	A high-end support site for an elite and demanding audience. Unique information architecture is both highly adaptive to customer requirements and a radical improvement over the previous version. Innovation includes seamless multiple pathways to similar information.
PC World	Changing characteristics of the personal computer community (read "desirable audience for advertisers") spurred me to drive periodic re-designs of the magazine.
Quick Results Video Series	Training video series was first to convey software concepts and features in context of common business tasks.
Writing Samples	What is Application Hosting? (from peoplesoft.com) Workforce Analytics (from peoplesoft.com) Book excerpt "Inside Office 2000" (part of Chapter 1--unpublished)